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From your first message to follow-up at home: 7 steps

Treatment abroad needs planning. Here is the usual sequence, who does what, and where the price is confirmed. YourHeal India coordinates care and travel; the hospital provides the treatment.

The seven steps

Timing varies with the treatment, your records and visa processing.

  1. Send us your reports

    WhatsApp or email your latest medical reports, scans and a short note about your condition.

  2. Specialist review and planning estimate

    A clinician at the hospital reviews your records. We then share suggested options and a planning cost range in writing, with no obligation.

  3. Confirm your specialist

    You choose the doctor and hospital you are comfortable with. The hospital sends a written estimate once it has reviewed your records.

  4. Medical visa invitation

    The hospital can issue an invitation letter. You apply through the official Indian visa channels, and we help with the application and document list.

  5. Travel and arrival

    You book your flights and share your itinerary. Where you ask for them, we help arrange airport pickup and a stay near the hospital.

  6. Treatment and recovery

    Your coordinator helps with admission and discharge logistics and stays reachable on WhatsApp during your stay.

  7. Return home and follow-up

    You receive your medical file and a follow-up plan from the treating team. We check in with you after you return.

What our team helps with

Services are arranged on request and may be billed separately.

Reports and second opinion

We collect your reports and forward them to the right specialist for review.

Visa guidance

Help with the invitation letter, the application form and the document list for you and an attendant.

Airport pickup

Pickup can be arranged on request. Tell us your flight details.

Stay near the hospital

Hotel or guest-house options near the hospital, matched to your budget and length of stay.

Language help

Ask which languages are available for your hospital and dates.

Coordinator support

A named coordinator is your point of contact during the stay.

Billing and paperwork

We help you understand the estimate and gather documents for insurance claims.

Follow-up

We check in after you return home and help you reach the treating team.

What to send so the first reply is useful

Missing context is the usual reason a first reply takes longer. If you can, include:

  • Latest reports — the PDF or image itself: scans, blood work, biopsy, ECG, echo or other investigations from the last 6 months.
  • Diagnosis and date — what your doctor has called it, and when.
  • What you have tried so far — medicines, earlier procedures and the response.
  • Country and city — for visa and travel planning.
  • Timeframe — travelling soon, or still researching.

Helpful but optional: imaging on CD, a list of current medicines, height and weight, and your home doctor's proposed plan.

Typical timeline

A planning guide for an elective (non-emergency) procedure, not a promise. Emergencies need local emergency services.

StageUsually
First reply from a coordinatorAfter we receive your message
Hospital review and written estimateDays; depends on your records
Video consult with the surgeonIf the hospital offers it
Visa invitation and visa decisionSet by the hospital and the visa authority
Treatment schedulingAgreed with the hospital
Hospital stay and nearby recoveryVaries by procedure; the doctor advises

Ready to start?

Send your reports and a coordinator will reply with suggested next steps and a planning estimate. A clinician reviews your records before any plan or price is final.

YourHeal India is a consultant and introducer — we are not a hospital or medical provider. Hospitals, doctors, hotels, taxis, wellness centres and tour operators listed here are independent third parties; we do not own or run them. We introduce you, request quotes and coordinate the arrangements, and each provider is responsible for its own service, prices and terms. In an emergency call local emergency services.
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