Partner standards

Checked before listing

Identity of the business and its licences or registrations where these apply: hospital and clinician registrations, wellness centre approvals, vehicle permits and insurance, and tour operator credentials.

Shown only when verified

A partner appears publicly only after our team has reviewed their documents and marked them verified. Where we have no verified partner for a service, the page says it is arranged on request.

What we expect from partners

Clear written quotations that list inclusions, exclusions, taxes and cancellation terms; honest descriptions with no promised outcomes; respect for patient privacy; and prompt replies to patients.

What this does not mean

Verification is a check of paperwork, not a guarantee of any clinical result. Clinical decisions always rest with your treating clinician.